Learning & Development

Change People by Assuming They Can’t Change

People Energy Principle #7 – Change Change People by Assuming They Can’t Change You’ve probably heard it before: “People can change if they really want to!” Cute. Inspiring. Totally unreliable as a leadership strategy. The Hard Truth Most people don’t dramatically change who they are just because you gave them a pep talk or a […]

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Words Are Free. Behavior Costs.

People Energy Principle #6 – Notice what people say and believe what people do. People say a lot of things: And yet… deadlines slip, priorities shift, and actions don’t match the script. Is their motivation misaligned? Are they unaware of their true motives? Yes. Why the Disconnect Happens Humans are wired to present themselves well.

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Strategy Levels: What Are They and Why They Matter

A while back, a highly strategic business owner was trying to get his store managers to collaborate and share operational and team performance insights. But, instead, they’d claim that their store is somehow uniquely unique in ways that the other managers couldn’t possibly understand.  Which is, of course, nonsense.  The President just knew that if

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People Energy Principles: Why I Wrote a Picture Book for Leaders

I coach a lot of leaders. Over time, I noticed a pattern. As we worked together, they started thinking and talking differently—about their people, their decisions, and their business as a whole. They saw problems more clearly. They found traction where they’d been spinning. I got curious.What exactly was I doing that made that shift

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Managers are Accountable for Employee Performance

Let’s talk about being a manager. I’m not just a manager, I’m a leader!  So you say. Now don’t go spreading yourself too thin. There’s more to this manager thing than you know. Remember what I said in Truth #8 about performance reviews?  I said that you, as a manager, are responsible for the performance

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